Privacy Policy

Last updated: June 1, 2026

This Privacy Policy describes how rawpawsmarket.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

Examples of Device Information we collect include:

  • Web browser version
  • IP address
  • Time zone
  • Cookie information
  • Products or pages viewed
  • Search terms
  • Interaction data with the Site

Order Information

Examples of Order Information we collect include:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

This information is collected when you place an order, create an account, contact customer support, or otherwise interact with our website.

2. Sharing Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business and fulfill services to you.

Shopify

We use Shopify to power our online store and securely process orders. You can learn more about how Shopify uses your Personal Information here: [Shopify Privacy Policy].

Google Services

We use Google Analytics and related Google services to understand how customers use our Site and to improve advertising and marketing performance. You can learn more about how Google uses your Personal Information here: [Google Privacy Policy].

Legal Compliance

We may disclose your information when required to comply with applicable laws, regulations, legal requests, subpoenas, or to protect our rights and business operations.

3. Behavioral Advertising

We use your Personal Information to provide targeted advertisements and marketing communications that may be relevant to your interests. This may include the use of:

  • Google Ads
  • Google Analytics
  • Retargeting and advertising pixels
  • Marketing and performance tracking technologies

You may opt out of personalized advertising through your browser settings or advertising platform preferences.

4. Using Personal Information

We use your Personal Information to provide and improve our services, including:

  • Processing transactions and payments
  • Shipping and delivering orders
  • Providing customer support
  • Communicating order updates
  • Preventing fraud and unauthorized transactions
  • Sending promotional offers, updates, and marketing communications

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our business records unless and until you request that we delete your information, subject to legal or regulatory obligations.

6. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe that a child has provided us with Personal Information, please contact us so we can remove the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to make a complaint, please contact us:

  • Brand/Website: rawpawsmarket.com
  • Email: support@rawpawsmarket.com
  • Phone: 5138833465
  • Address: 4204 Delhi Rd, Cincinnati, Ohio 45238, United States
  • Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (ET)